FAQs

How can I get in contact with Aussie Faves?

Need help? Our friendly support team is just a click away! Head to the "Contact Us" page on our website and a helpful staff member will get back to you within 1-2 days. 

 

Where are the products located and shipped from?

The majority of our merchandise is housed and dispatched from warehouses situated in Australia. Stock levels and customer demand may vary the location of these warehouses - but usually, our products are stored within either Victoria or New South Wales.

 

What types of payments are accepted?

We accept the following:

1. Credit Cards

2. PayPal

3. Apple Pay & Google Pay

4. Master Card

5. Visa

6. Shop Pay

 

Is delivery free?

Yes! All of our products include fast & free shipping Australia wide. 

 

What if my order is delayed?

Sometimes order delays happen, but fear not! Read our "Shipping Information" page for additional information first. Then, check the Shipping Confirmation email you received. If you can't find it in your inbox, it may have ended up in you spam/junk folder, so make sure you check that too. If you are still experiencing trouble tracking your order, please contact us via the "Contact Us" page. 

 

What currency does this store use?

All of our products are in AUD.